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Kohl's Department Store Trip Hazard Repair - Before and After
  • November 2024
  • Client:Kohl's Department Store - Austin, TX
  • Project:Trip Hazard Repair
  • Category:Commercial Maintenance & Safety

Kohl's Department Store - Trip Hazard Repair

When Kohl's department store reached out to us, they were facing a serious safety concern that was putting both customers and staff at risk. An electrical box that was inset into the concrete floor had become a significant trip hazard in a high-traffic area of the store.

Making matters worse, another contractor had previously attempted to fix the problem, but their repair had failed. When Kohl's tried to get that contractor back to address the issue, they were unable to return—leaving the store with an ongoing safety liability and no solution in sight.

The Problem

The store manager had a trip hazard from an electrical box that was inset into the concrete. Another company had filled it in, but the repair failed and they couldn't get that contractor back out to fix it. This left the store with:

  • An active safety hazard in a customer-facing area
  • Failed repair work that needed to be completely redone
  • A contractor who couldn't be reached for warranty work

Our Solution

They reached out to us for a reliable solution. We approached the project with a methodical plan to ensure a permanent fix:

  • Proper Preparation: Cleaned out the electrical box and removed dead wiring
  • Durable Materials: Filled the area with epoxy-type cement designed for high-traffic commercial use
  • Professional Finish: Created a level repair built to withstand heavy foot traffic

The Result

The repair turned out great and eliminated the safety risk for customers and staff. The store manager was relieved to finally have a contractor who showed up when promised, completed the work correctly the first time, and eliminated their safety and liability concerns.

Kohl's trip hazard repair - before Kohl's trip hazard repair - after

Need Dependable Commercial Repairs?

If your business needs dependable repairs done right the first time, Tier 1 Handyman is here to help. We understand that failed repairs and unreliable contractors cost you time, money, and peace of mind.

Call us today for reliable commercial maintenance and repair services.

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